Core Values

The NRBA Difference is made of our core values which include:

Charity, Mentorship, Performance Driven, Embrace and Drive Change, Commitment to Greatness, Commitment to Community, Passionate for the Work We Do. We are Team Players! If these values speak to you, please read more about the NRBA Difference.

Core Values

The NRBA Difference is made of our core values which include:

Charity, Mentorship, Performance Driven, Embrace and Drive Change, Commitment to Greatness, Commitment to Community, Passionate for the Work We Do. We are Team Players! If these values speak to you, please read more about the NRBA Difference.

Charity

As a national organization, our membership has been a top contributor to MakeAWish over the past 8 years. Currently, we are supporting Little Bricks Charity, bringing smiles to kids in hospitals through the gifts of Legos.
Learn more about Little Brick here.

Mentorship

Our leadership believes we should be of the state of mind to unlock the potential of people. It is a mindset. We are the only organization where our members, who are the most experienced in the default industry, help fellow members on a daily basis in their business.

Performance Driven

The road to a performance-driven culture begins with a proactive, defined customer-driven strategy. Our number one goal is to plan a steadfast commitment to service our clients.

Embrace and Drive Change.

Our goal is to continue to be the first to adapt to new changes in the market. Plan and communicate those changes within our membership. We pass on the information to our clients to assist them in increasing the meeting of their performance objectives. We do not fight a market, we make change work for all of us.

Commitment to greatness

This one really means a lot to us! Our attitude is crystal clear. We are superstars. No mediocrity allowed. We are reaching for the stars and shooting for the moon in our goals. We are reaching out. We are exploring all options and all possibilities at all times, because we KNOW we were all born with unlimited potential and we need to look for ways to everyday to expand on that potential.

Commitment to community

Localism is what it is all about. It makes our great big world a little more personal. We encourage being a good neighbor. We encourage our members to work with nonprofits in their multicultural communities, reaching out to educate and build authentic relationships from within, thus promoting home ownership benefits and advantages to all who live there.

Passionate for the work we do

Love what you do? We do! To work in this industry, you have to love it. We look for people who have the drive to learn and improve regardless of what experience they may have. We are the people who get excited about the job we do. We live it, we breathe it, we have fun with it.

We are team players

The impact of each encounter in our lives and our work will likely always affect others and leave their mark. We are making memories. There is not a single member who does not have a story. We are a team, our lives are pieced together, we are bound together by loud laughter and sometimes tears but we will always remain together, linked within one of those stories. If you don’t believe it, just ask one of us if we have a story you will most likely get a good one!

Who We Are

Who we are as a company

The NRBA is a multifaceted national organization comprised of a cohesive group of experienced connected brokers, appraisers, and attorneys who specialize in all phases of default management and the servicing of distressed real estate. We work directly with banks, financial institutions, servicers, outsourcers, lenders, investors, developers, and individuals.

We envision participation and collaboration within our organization, where industries come together to transform our culture and reignite the fundamental entrepreneurial spirit of small business.

We strive to enhance the well-being of communities through education and by working collaboratively with national, state, and local organizations that assist individuals with sustainable homeownership programs.

Who we are as members

Our members believe success breeds success and that to be successful, you learn from successful people. We believe in education, mentorship, and accountability in and of our membership. We take responsibility to live the values that make our organization unique.

Who we are as a culture

We are all leaders. We encourage each other to interact, cooperate and participate in giving back in their local,  regional and national associations as well as community and civic organizations. We are committed to multicultural outreach and awareness. We encourage diverse views, perspectives and ideas from our membership where we can work together and build upon ideas presented for a better organization that encompasses all our clients!

We promote social inclusion and well-being by reaching out to those in our society who are most in need.

Code of Ethics & Guidelines

Ethics Code

  • NRBA members shall behave in a professional and courteous manner at all times.
  • NRBA members shall remain properly licensed and insured in their respective locations at all times.
  • NRBA members shall refrain from charging referral fees to any other NRBA members.
  • NRBA members shall refrain from any giving of gifts, incentives, or the offering of any inducements valued at over $25.00 to any bank representative, asset manager, or employee of any organization with which that member is doing business or attempting to solicit business from. This includes any issue or item that could be perceived as a “kickback.” The payment of openly disclosed referral fees to a client is not prohibited.
  • NRBA members agree to meet all client deadlines, as noted, with no exceptions.
  • NRBA members agree to deal openly, fairly, and honestly with all clients and members at all times.
  • NRBA members agree to maintain an air of professionalism at all times and to make every effort to promote the core values of the organization and the integrity of their fellow NRBA members.
  • NRBA members agree to abide by all codes, ethics, and bylaws of the NRBA at all times.
  • NRBA members are strictly prohibited from sharing, republishing in any format, or otherwise disseminating any information provided by the NRBA to its members to anyone other than a fellow NRBA member in good standing. Violation of this rule shall result in immediate termination of membership and possible civil and criminal penalties

Guidelines

  • Violation of the Code of Ethics is grounds for immediate suspension of membership.
  • Membership shall be for a minimum 1-year term, subject to re-verification of application and updated references–no exceptions unless terminated for cause by NRBA directors or admin.
  • Members are free to state their membership affiliation and to use the NRBA trademarks & logo in their marketing materials. All copyright laws apply and this privilege may be rescinded at any time.
  • Only those members who have been awarded the designation of Certified REO Specialist and Default Management Specialist may use these designations. All copyright laws apply, and this privilege may be rescinded at any time.
  • Membership dues shall be for a minmum initial one-year period and will continue recurring membership charges and dues which may change from time to time, in amount stated by NRBA directors /admin and can be paid either monthly or annually until cancellation by a member with a 30 day written notice to: memberservices@nrba.com . If a member is terminated for cause by a board member then they will be immediately suspended without notice and agree to such. At this time all future billing will cease and member will be notified.
  • Members are required to cooperate with one another in the pursuit and promotion of business opportunities, and the open sharing of information between members is encouraged at all times.
  • Any and all information provided to members by the NRBA shall remain the exclusive property of the NRBA and is deemed by respective copyright laws to be such.
  • NRBA members are encouraged to participate in all events, seminars and other organizations intended to enhance the individuals education, skills, and business prospects.
  • Senior NRBA members deemed to be in a competing geographic location of any new applicant shall be contacted, and have the right to have their input considered in the admission decision of all new applicants.